Terms of service

Last updated on: 2023-February-12

Thank you for visiting the do+dare website, a service created and operated by do+dare undie co. ltd., a corporation based just outside of Toronto in beautiful downtown Burlington, Ontario, Canada.

Throughout the site, the terms “do+dare”, “we”, “us” and “our” refer to do+dare undie co. ltd..

do+dare offers this website, including all information, tools and services available from this website to you, our customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

If you ever have any questions about these terms, or to exercise your rights under these terms, please contact us at hello@doanddare.co.

 

What this Agreement Covers

This agreement governs your use of the do+dare website and the services we offer.

 

do+dare Services

Our promise is to make it fun and easy for our customers to express themselves and connect with their favorite people through high-quality, ultra-personalized underwear. Our services permit customers to discover and purchase ethically made, comfortable, high-quality underwear. Customers can purchase their underwear bare, select from a variety of premade designs, or work with us to create their own original design.

 

Acceptance & Modification of Terms

do+dare provides its website and services (collectively the “site”) subject to the following terms of service (“terms”).

By acknowledging these terms, using the site, uploading any data or images or ordering products, you are indicating your agreement to be bound by these terms, including our privacy policy, and all revisions thereof. If you do not agree to these terms, discontinue using and accessing the site. These terms are applicable to your use of the site regardless of how you accessed the site.

We may modify the terms at any time. If, in do+dare’s reasonable judgment, the modifications to the terms constitute a material change, we will notify you via email and/or by posting a notice on the homepage of the site. You should review these terms from time to time so that you understand how they govern your use of the site. If you do not agree to any amendment of these terms, discontinue using and accessing the site. Your continued use of the site after any modification to these terms constitutes acceptance of the amended terms.

The do+dare site is designed to be used by adults over the age of majority in their jurisdiction and is not directed towards children. If we learn that we have collected information from a child under the age of 16, we will delete that information as soon as possible. If you are under the age of 16, we will only process your information upon receipt of verified consent from a parent or legal guardian. We recommend that anyone under the age of 16, ask and receive their parents' or guardian’s permission before using our site or sending information about themselves or anyone else over the Internet.

You understand that by using the do+dare site and services, you have agreed to the terms and conditions of this agreement and you agree to use the site and services solely as provided in this agreement.

 

Your Rights

While using our site and services you have the right to a safe experience that we hope you will find uniquely fun and enjoyable.

You have the right to expect that your information is treated with care. We have implemented industry standard practices to ensure that your information is safe. Please see our privacy policy for more details. You can request deletion of your account at anytime.

You have the right to a welcoming experience – we endeavor to provide a site that is free of hate, discrimination, and biases – it is equally open to all.

Please reach out to us at hello@doanddare.co if you have any concerns.

 

Securing Your Account

If you register an account on our site you must create a strong password. You will receive an email confirming the creation of your account. You are responsible for maintaining the confidentiality of your account and password, and you are fully responsible for all activities that occur under your account.

You agree to notify do+dare of any unauthorized use of your account or other breach of security.

do+dare cannot be held liable for any loss or damages arising from failure to comply with the above.

 

Protecting the Rights & Property of Others

While using our site and services you will not cause harm to others, or to the site or services.

You agree:

Not to impersonate or falsely misrepresent yourself or your affiliation with a person or entity.

Not to tamper or interfere with the site and services by using or uploading viruses, technology or code designed to monitor, reverse engineer, gain unauthorized access, interrupt, destroy, or limit the functionality of the site and services.

Not to upload, download, transmit or post unsolicited materials, false or misleading information.

Not to disrupt the site in any way that might have an impact on another’s ability to use or enjoy the site and services.

Not to use our site or services to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

To generally conduct yourself as a good citizen of the world.

 

Respecting Copyright & Intellectual Property Rights

do+dare respects the intellectual property rights of others and we ask our customers to do the same. We reserve the right to terminate the accounts of customers we believe may be infringing the copyright, trademark or other intellectual property rights of others.

You understand that the do+dare site is an automated web service and given this nature, we are not able to review all content that is uploaded to the site.

By utilizing our services, you represent and warrant that you are the owner of the content which you submit and that the content does not infringe upon the property rights, intellectual property rights (e.g. copyrights and trademarks) or other rights of others. You also represent that there are no outstanding disputes in connection with the property rights, intellectual property rights or other rights in the content or any parts of the content.

You release do+dare and its affiliates from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of any property rights disputes.

It is do+dare’s policy to respond quickly to claims of infringement. If you are a Rights Owner and believe in good faith that your copyrighted material has been posted on the site in violation of any applicable rights or licenses, please contact us at hello@doanddare.co.

Unless otherwise noted, and except for your personal content, all materials, including images, illustrations, designs, icons, photographs, written and other materials that appear on the do+dare site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by do+dare.

Designs created by you using tools available through the site are your property when used exclusively with the do+dare site and services. We will not display or offer your work to others without your permission, although we do reserve to right to use your creation as inspiration in developing designs for others to use.

 

Privacy

This section has been extracted to form a privacy policy. It remains a subset of these terms.

 

Prices

Product prices are described on our site. Shipping charges are indicated separately at checkout. Taxes may be indicated at checkout and collected by do+dare in certain instances. In all cases, you are responsible for any applicable taxes, duties and charges that might be due upon delivery.

All prices are for the currency reflected on the site at the time of purchase.

Prices and product selection may change at our discretion.

 

Sales & Payment

By placing an order using do+dare’s site and services, you are making a binding offer for a contract of sale. While you will receive an order confirmation acknowledging that we’ve received the order, the offer is only accepted once we confirm production has completed and the goods are ready to ship.

Customers must pay the purchase price, shipping charges and any applicable taxes at the time an order is placed.

While we reserve the right to reject an order, we will not do so without notifying you.

do+dare’s obligation towards an order is fulfilled when the shipment provider completes delivery to the customer’s address.

We accept payment on our site using various payment options. We use industry standard technology to ensure your information is handled safely and securely.

 

Delivery & Shipment

After you place an order, your goods are typically produced and shipped by the end of the next business day. Shipping times vary by carrier and method. All orders ship from Burlington, Ontario, Canada.

Title to the goods transfers from do+dare to you, the customer, at the time the goods are transferred to the carrier.

 

Return + Refund Policy

We go to great lengths to ensure that our products are of exceptional quality, fulfilled accurately and on-time.

do+dare accepts returns and will refund payment if customers are disappointed by our services, specifically if the garment is materially flawed, or the quality of the decorating (inking / printing) is below a reasonable expectation, or if the final product is materially different from the final design submitted by the customer.

Due to the nature of our product and services, in that goods come into close contact with personal areas and that goods are often produced on-demand to your preferences, we cannot accept returns or exchanges for any other reason.

 

Cancellation Policy

Should you wish to cancel your order, please send a copy of your order confirmation to hello@doanddare.co. Place “Cancellation Request” in the subject line for the quickest response.

We take pride in fulfilling orders rapidly. Please understand that this leaves a small window to process a cancellation request. In the event we’ve already initiated the fulfillment of your order, we will be unable to cancel the order and refund payment. We will notify you as soon as we can.

 

Mobile Messaging

We operate a mobile message service to deliver timely and pertinent information to our customers. By consenting to do+dare's SMS / text messaging service, you agree to receive recurring messages from and on behalf of do_dare, through your wireless provider to the mobile number you provided, even if your mobile number is registered on a Do Not Call list.

Your participation in this program is completely voluntary and is not required in order to make a purchase. We do not charge for the service. You are solely responsible for all charges and fees associated with SMS / text messaging as imposed by your wireless provider. Please check with them for full details and understand the potential impacts before signing up for our service.

You may opt-out of the service at any time. Simply text us "STOP" to cancel to receive a final opt-out confirmation text message. You may need to do this for each do+dare messaging service you are subscribed to.

We reserve the right to change the telephone number or short code associated with the service at any time. You understand that do+dare, nor any carrier can be liable for delayed, undelivered or unreceived messages as may be caused by many factors. This applies to all communications including "STOP" requests.

If you get a new mobile number, you will need to sign up again for the service with your new number.

For support, text us "HELP" or reach us via email at hello@doanddare.co.

 

Limitation of Liability

You understand and agree that your use of the do+dare site is at your sole risk. This site and the information, services, products, and materials available through it are provided on an “as is” and “as available” basis.

To the fullest extent permissible pursuant to applicable law, do+dare and its affiliates expressly disclaim all warranties of any kind whether express or implied, including but not limited to any warranties of title, or implied warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, obtained by you from do+dare or through or from the site shall create any warranty not expressly stated in these terms.

do+dare does not make any warranty that the site, its content or any products ordered through the site, including fabrics, will meet your requirements, or that the site or service will be uninterrupted, timely, secure, or error free, or that the quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations, or that defects, if any, will be corrected.

You expressly understand and agree that under no circumstances including, without limitation, its own negligence, shall do+dare or its affiliates be liable for any damages arising out of or in connection with the site or any products ordered through the site. In the event that you object to any of these terms or are dissatisfied with your use of the site, your only recourse is to immediately discontinue your use of the site and in the event that any products obtained through the site are defective, your remedy and do+dare’s sole obligation shall be return of the defective products and, upon determination by do+dare of such defects, refund of any amounts paid by you to do+dare for such defective products. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you. In such jurisdictions, liability is limited to the fullest extent permitted by law.

You agree that any claim or cause of action arising out of or related to your use of the site or services must be filed within one (1) year after such claim or cause of action arose or be forever barred.

 

Indemnity

You agree to defend, indemnify and hold do+dare and its affiliate harmless from all claims, damages judgments, costs and expenses, including but not limited to reasonable attorney’s fees and fees arising out of or based on a) content you submit, post to or transmit through the site, (b) your use of the site, (c) your connection to the site, (d) your violation of these terms or (e) your violation of any rights of a third party.

 

Termination

You agree that do+dare may, in its sole discretion, terminate your account (or any part of it) including the removal of any content that you may have contributed to the site at any time for any reason.

do+dare may modify the site or discontinue providing the site, or any part of it with or without notice.

do+dare cannot be held liable to you or any third-party for any change or termination to your account or the site or services we provide.

 

Governing Law

This Service Agreement & Terms of Use agreement is to be governed and construed in accordance with the laws of Ontario, Canada.