General. 🩲

What materials are your underwear made of?

Our undies are primarily made of a 95% bamboo and 5% spandex fabric. Bamboo is a soft, eco-friendly material that is moisture wicking, has natural antibacterial properties and is resistant to UV rays.

Our waistband is a specialty blend of polyester and spandex to give a super soft feel while being gently supportive. Our tags are natural cotton canvas.

All of our inks are Eco Passport by Oeko-Tex certified and CPSIA compliant which means that they meet the criteria for ecologically responsible manufacturing and that they are safe for all ages, even the little ones.

Can you send me a sample of your bamboo fabric so I can touch and feel?

Sure! Please contact us and we'll hook you up!

Where are your underwear manufactured?

To keep our undies as eco-friendly as possible, we work with local manufacturers in Toronto, Canada whenever we can. All our partners have locations within 75 kilometers (45 miles) of our studio.

Specifically, our underwear are hand sewn in the city of Toronto. Our luxurious waistband is made to our specifications in Hamilton. Our tags are made from natural canvas in Markham. Our four-way stretch bamboo is supplied by one of North America's largest textile importers. And while our bamboo does come from China (bamboo grows in China, after all!), it bears Oeko-Tex 100 certification, which means that not only is it super soft, stretchy, and comfy, but also that it is made ethically and free from harmful chemicals - the best choice for your most sensitive body parts.

Can I get a volume discount?

Yes you can! Please contact us for more details.

What does "1% for the Planet" mean?

Our goal is to make you happy while keeping mother nature happy, too! As a 1% for the Planet brand, we donate 1% of our sales to certified environmental non-profits that are working to protect our planet.

1% for the Planet represents a global network of businesses, individuals and nonprofit organizations tackling our planet's most pressing environmental issues.

Sizing + fit. 🎯

How do I know if I've selected the right size?

Click on the links below to get the sizing and learn about who loves each underwear style most.

● Boxer briefs
● Boyshort
● Cheeky

How do I measure my waist and hip?

Waist measurement: You can find your natural waist by bending to one side and finding the natural indentation in your torso. Keeping the measuring tape parallel with the floor, measure around the waistline. Leave a space the width of one finger between your body and the measuring tape to ensure a more comfortable fit.

Hip measurement: Stand on a level surface with your feet together. Keeping the measuring tape parallel with the floor, measure around the fullest part of your hips and bottom (approximately 7-9" / 18-23 cm below your natural waistline).

Custom - making my own. 💪

Can I really put ink anywhere on the underwear?

Just about! The design possibilities are (almost) endless. You can print on the outside or inside of the back or front of the undies, but your design can't wrap around the sides. We'll help you turn your ideas into reality for that perfect look.

Just send us a message - via chat or email - to get your design started!

Inking. 💧

How do the underwear get ink'd?

We use a high-quality direct-to-garment printer that prints right on the underwear as if it were a piece of paper. Inkjets pass back and forth over the garment and lay down color to bring your design to life.

All of our inks are Eco Passport by Oeko-Tex certified and CPSIA compliant which means that they meet the criteria for ecologically responsible manufacturing and that they are safe for all ages, even the little ones.

How will the ink wash?

We've spent a LOT of time over the past year and a half perfecting our printing process. We are now making the best ink'd undies we have ever made - the ink will go through the wash many many times before it starts to fade or peel.

No matter what the ink does, though, the eco-bamboo fabric will continue to stay soft and stretchy - it doesn't "pill" like cotton, and it takes much longer to degrade as well. Bamboo is strong and soft!

Shipping. 🛫

Where do you ship?

do+dare is proud to ship anywhere in the world! Shipping prices vary depending on your location the courier you choose, and the speed of service.

We work with Canada Post, the United-States Postal Service, and UPS.

How much is shipping?

The shipping price is calculated by the courier and is based on your mailing address.

How soon will my undies arrive?

Because we ship next business day, your undies will likely arrive within a week. However, you can alter this slightly by choosing your preferred method of shipping at checkout, and you'll get estimated arrival times then!

Please be sure to leave extra time around the holidays - we get busy, and the postal services get busy too!

Orders. 🍑

When will my underwear be ready to ship?

We know you're anxious to get your hands on your purchase, so we always work as quickly as we can. After you place an order, your undie is typically shipped the next business day.

How do I track my order?

You will receive a tracking number when your order ships, as long as you don't choose Flatpack. You can check the status of your order by logging into your account here.

Happy guarantee. 😁

We are so happy you're here! We want you to be happy too, so that you'll tell your friends just how awesome your new undies are.

Something's wrong - what should I do?

Just reach out to us any way you like. We will do our best to make it right. 🙏

Payment. 💰

How can I pay?

Almost any way you like! The available payment options differ with your location - available options are shown on our checkout page.

Is your website secure?

Absolutely!! We use the latest technology to ensure that your payment details are secured from the moment you enter them in.

We also never get access to your sensitive info - payment is handled entirely by our payment processor.

No luck? 🍀 Get in touch! 💬

We'd love to hear from you! Reach out at any of our social handles, via email at hello@doanddare.co, or for the fastest response, chat now! 👉