Terms and policies

Being kind is our bottom line.

do+dare undies are always one-of-a-kind because they’re designed for you, by you. We always encourage you to express yourself and be as creative as possible when bringing your designs to life. All we ask is that you follow a few simple rules and policies while using the do+dare platform.

Respect the intellectual property rights of others. Only upload artwork and content that you have permission to use.

Spread love, not hate. We don’t tolerate harrassment, discrimination or hate speech. We will not print any designs that we deem offensive or inappropriate.

Read our terms below.


Here are some key policies that we follow to ensure your personal information and intellectual property rights are respected:

Your personal information belongs to you. We will never sell it or share it unnecessarily with others.

Your designs belong to you. We will never sell, share or reproduce your work, except to fulfill your orders.

Read our privacy policy below.


Service Agreement & Terms of Use

Thank you for visiting the do+dare website, a service created and operated by do+dare undie co. ltd., a corporation based just outside of Toronto in beautiful downtown Burlington, Ontario, Canada.

Throughout the site, the terms “do+dare”, “we”, “us” and “our” refer to do+dare undie co. ltd.

do+dare offers this website, including all information, tools and services available from this website to you, our customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

If you ever have any questions about these terms, or to exercise your rights under these terms, please contact us at hello@doanddare.co.

What this Agreement Covers

This agreement governs your use of the do+dare website and the services we offer.

do+dare Services

Our promise is to make it fun and easy for our customers to express themselves and connect with their favourite people through high-quality, ultra-personalized underwear. Our services permit customers to create their own original design or select from a variety of pre-set designs that can be placed onto a comfortable high-quality undie style of their choosing.

Acceptance & Modification of Terms

do+dare provides its website and services (collectively the “site”) subject to the following terms of service (“terms”).

By acknowledging these terms, using the site, uploading any data or images or ordering products, you are indicating your agreement to be bound by these terms, including our privacy policy, and all revisions thereof. If you do not agree to these terms, discontinue using and accessing the site. These terms are applicable to your use of the site regardless of how you accessed the site.

We may modify the terms at any time. If, in do+dare’s reasonable judgment, the modifications to the terms constitute a material change, we will notify you via email and/or by posting a notice on the homepage of the site. You should review these terms from time to time so that you understand how they govern your use of the site. If you do not agree to any amendment of these terms, discontinue using and accessing the site. Your continued use of the site after any modification to these terms constitutes acceptance of the amended terms.

The do+dare site is designed to be used by adults over the age of majority in their jurisdiction and is not directed towards children. If we learn that we have collected information from a child under the age of 16, we will delete that information as soon as possible. If you are under the age of 16, we will only process your information upon receipt of verified consent from a parent or legal guardian. We recommend that anyone under the age of 16, ask and receive their parents’ or guardian’s permission before using our site or sending information about themselves or anyone else over the Internet.

You understand that by using the do+dare site and services, you have agreed to the terms and conditions of this agreement and you agree to use the site and services solely as provided in this agreement.

Your Rights

While using our site and services you have the right to a safe experience that we hope you will find uniquely fun and enjoyable.

You have the right to expect that your information is treated with care. We have implemented industry standard practices to ensure that your information is safe. Please see our privacy policy for more details. You can request deletion of your account at anytime.

You have the right to a welcoming experience – we endeavour to provide a site that is free of hate, discrimination, and biases – it is equally open to all.

Please reach out to us at hello@doanddare.co if you have any concerns.

Securing Your Account

If you register an account on our site you must create a strong password. You will receive an email confirming the creation of your account. You are responsible for maintaining the confidentiality of your account and password, and you are fully responsible for all activities that occur under your account.

You agree to notify do+dare of any unauthorized use of your account or other breach of security.

do+dare cannot be held liable for any loss or damages arising from failure to comply with the above.

Protecting the Rights & Property of Others

While using our site and services you will not cause harm to others, or to the site or services.

You agree:

Not to impersonate or falsely misrepresent yourself or your affiliation with a person or entity.

Not to tamper or interfere with the site and services by using or uploading viruses, technology or code designed to monitor, reverse engineer, gain unauthorized access, interrupt, destroy, or limit the functionality of the site and services.

Not to upload, download, transmit or post unsolicited materials, false or misleading information.

Not to disrupt the site in any way that might have an impact on another’s ability to use or enjoy the site and services.

Not to use our site or services to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

To generally conduct yourself as a good citizen of the world.

Respecting Copyright & Intellectual Property Rights

do+dare respects the intellectual property rights of others and we ask our customers to do the same. We reserve the right to terminate the accounts of customers we believe may be infringing the copyright, trademark or other intellectual property rights of others.

You understand that the do+dare site is an automated web service and given this nature, we are not able to review all content that is uploaded to the site.

By utilizing our services, you represent and warrant that you are the owner of the content which you submit and that the content does not infringe upon the property rights, intellectual property rights (e.g. copyrights and trademarks) or other rights of others. You also represent that there are no outstanding disputes in connection with the property rights, intellectual property rights or other rights in the content or any parts of the content.

You release do+dare and its affiliates from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of any property rights disputes.

It is do+dare’s policy to respond quickly to claims of infringement. If you are a Rights Owner and believe in good faith that your copyrighted material has been posted on the site in violation of any applicable rights or licenses, please contact us at hello@doanddare.co.

Unless otherwise noted, and except for your personal content, all materials, including images, illustrations, designs, icons, photographs, written and other materials that appear on the do+dare site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by do+dare.

Designs created by you using the text and image tools available through the site are your property when used exclusively with the do+dare site and services. We will not display or offer your work to others without your permission, although we do reserve to right to use your creation as inspiration in developing designs for others to use.

Privacy

This section has been extracted to form a privacy policy. It remains a subset of these terms.

Product prices are described on our site. Shipping charges are indicated separately at checkout. Taxes may be indicated at checkout and collected by do+dare in certain instances. In all cases, you are responsible for any applicable taxes, duties and charges that might be due upon delivery.

All prices are for the currency reflected on the site at the time of purchase.

Prices and product selection may change at our discretion.

Sales & Payment

By placing an order using do+dare’s site and services, you are making a binding offer for a contract of sale. While you will receive an order confirmation acknowledging that we’ve received the order, the offer is only accepted once we confirm production has completed and the goods are ready to ship.

Customers must pay the purchase price, shipping charges and any applicable taxes at the time an order is placed.

While we reserve the right to reject an order, we will not do so without notifying you.

do+dare’s obligation towards an order is fulfilled when the shipment provider completes delivery to the customer’s address.

We accept payment on our site using various payment options. We use industry standard technology to ensure your information is handled safely and securely.

Delivery & Shipment

After you place an order, your goods are typically produced and shipped by the end of the next business day. Shipping times vary by carrier and method. All orders ship from Burlington, Ontario, Canada.

Title to the goods transfers from do+dare to you, the customer, at the time the goods are transferred to the carrier.

Return Policy

We go to great lengths to ensure that our products are of exceptional quality, fulfilled accurately and on-time.

do+dare accepts returns and will refund payment if customers are disappointed by our services, specifically if the garment is materially flawed, or the quality of the decorating (printing) is below a reasonable expectation, or if the final product is materially different from the final design submitted by the customer.

Due to the nature of our services, in that all goods are produced to your personalized preferences, we cannot accept returns for any other reason.

Cancellation Policy

Should you wish to cancel your order, please send a copy of your order confirmation to hello@doanddare.co. Place “Cancellation Request” in the subject line for the quickest response.

We take pride in fulfilling orders rapidly. Please understand that this leaves a small window to process a cancellation request. In the event we’ve already initiated the fulfillment of your order, we will be unable to cancel the order and refund payment. We will notify you as soon as we can.

Limitation of Liability

You understand and agree that your use of the do+dare site is at your sole risk. This site and the information, services, products, and materials available through it are provided on an “as is” and “as available” basis.

To the fullest extent permissible pursuant to applicable law, do+dare and its affiliates expressly disclaim all warranties of any kind whether express or implied, including but not limited to any warranties of title, or implied warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, obtained by you from do+dare or through or from the site shall create any warranty not expressly stated in these terms.

do+dare does not make any warranty that the site, its content or any products ordered through the site, including fabrics, will meet your requirements, or that the site or service will be uninterrupted, timely, secure, or error free, or that the quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations, or that defects, if any, will be corrected.

You expressly understand and agree that under no circumstances including, without limitation, its own negligence, shall do+dare or its affiliates be liable for any damages arising out of or in connection with the site or any products ordered through the site. In the event that you object to any of these terms or are dissatisfied with your use of the site, your only recourse is to immediately discontinue your use of the site and in the event that any products obtained through the site are defective, your remedy and do+dare’s sole obligation shall be return of the defective products and, upon determination by do+dare of such defects, refund of any amounts paid by you to do+dare for such defective products. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you. In such jurisdictions, liability is limited to the fullest extent permitted by law.

You agree that any claim or cause of action arising out of or related to your use of the site or services must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Indemnity

You agree to defend, indemnify and hold do+dare and its affiliate harmless from all claims, damages judgments, costs and expenses, including but not limited to reasonable attorney’s fees and fees arising out of or based on a) content you submit, post to or transmit through the site, (b) your use of the site, (c) your connection to the site, (d) your violation of these terms or (e) your violation of any rights of a third party.

Termination

You agree that do+dare may, in its sole discretion, terminate your account (or any part of it) including the removal of any content that you may have contributed to the site at any time for any reason.

do+dare may modify the site or discontinue providing the site, or any part of it with or without notice.

do+dare cannot be held liable to you or any third-party for any change or termination to your account or the site or services we provide.

Governing Law

This Service Agreement & Terms of Use agreement is to be governed and construed in accordance with the laws of Ontario, Canada.

Privacy Policy

Thank you for visiting the do+dare website, a service created and operated by do+dare undie co. ltd., a corporation based just outside of Toronto in beautiful downtown Burlington, Ontario, Canada.

As our guest, we treat you and your information with utmost respect and privacy. We will use your information only to serve you better; the following will outline how and why.

Throughout the site, the terms “do+dare”, “we”, “us” and “our” refer to do+dare undie co. ltd.

do+dare offers this website, including all information, tools and services available from this website to you, our customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated in the Service Agreement & Terms of Use.

This privacy policy is a subset of the Service Agreement & Terms of Use.

If you ever have any questions about our terms or this policy, please do not hesitate to contact us at hello@doanddare.co.

What this Policy Covers

This privacy policy is designed to let you know how we use your information. If you are using our website or services (collectively the “site”), you are consenting to our use of your information in the ways we outline below.

Information We Collect

We collect information that you give us directly. If you purchase undies from us, you will need to give your payment and shipping info so we can provide you with the product you ordered. We also collect any other information that you choose to provide to us through our site, such as messages and emails.

We may collect information about you from third parties. Our site uses analytics software from third-party companies to help serve you better. To make the best choices about how our site works, we will use data collected in our analysis and decision-making.

We collect information automatically via your use of our site. We may automatically collect information about your use of our site and your orders, including but not limited to your Internet protocol (“IP”) address; the type of web browser you are using; the website that led you to our site; the website you visit after leaving our site; the pages you view on our site; the dates and times you access our site; and information about any orders you place, such as your order identification number, items ordered and the cost of your order.

Using Your Information

do+dare may use the information we have collected from you for the following purposes:

We will use your info for providing our services. These include filling your orders and administering your account, responding to any questions or requests you may have, providing you with news or other information we think may interest you, communicating with you about your account or orders or use of our site or for other informational purposes, improving our services, and for other account or customer support-related purposes.

We will use your info for marketing and advertising. We would like to provide you with special offers, product information and other marketing or promotional communications. We may provide marketing or advertising to you in a variety of ways, including through our site, via email or on other third-party websites such as Facebook.

We will use your info for research and analytics. In order to serve you better, we will analyze how customers use our website, services and products, and analyze how customers interact with marketing or other communications we send to them. We will also use the info for other research, analytical and statistical purposes.

We may use your info for protecting rights and interests. Your information may be needed to investigate, protect or defend the rights, safety or property of do+dare, our customers, or the public, or to investigate or enforce perceived violations of our service agreement or this privacy policy. We may also use it as evidence in litigation in which we are involved or for fraud protection and credit risk reduction purposes.

Sharing Your Information

do+dare may share your information with the following types of third parties:

Service providers who are integral to our business. We may share your information with third-party service providers, vendors, agents, contractors or others who perform functions on our behalf. For example, we may use service providers to deliver packages or send mail. We will obtain consent for such sharing with service providers where legally required.

Future corporate affiliates. We may share your information with any current or future parent company, affiliate, or subsidiary.

do+dare may also share your information in the following contexts:

Protecting rights and interests. We may share your information with law enforcement agencies and others as we deem appropriate to investigate, protect or defend the rights, safety or property of do+dare, our customers or the public; to investigate or enforce perceived violations of our service agreement or this policy; as evidence in litigation in which we are involved; and for fraud protection and credit risk reduction purposes.

Sale or acquisition of assets. We may share your information if we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, if we are transferred to another company, in the event of a bankruptcy, or as part of any other business transfer. In this case your information may be subject to new rules and policies as ownership changes hands.

Legal compliance. We may share your information to comply with laws, regulations, legal process (e.g., a warrant or subpoena) or guidance; and to respond to governmental requests (e.g., requests from a regulator).

Aggregate or anonymous information. We may share anonymized or aggregated information about our customers to third parties without restriction. For example, we may share anonymized or aggregated information to inform a third party’s decision on whether to place advertisements on our site or on other websites.

Cookies and Other Tracking Mechanisms

We may automatically collect information about you using common information-gathering tools, such as cookies, web beacons, and local storage objects. We may also use other tools and new tracking technologies that develop as technology evolves. These allow us to provide features such as allowing you to stay logged in to your account and allowing the site to remember your preferences. We can also track whether emails with special offers have been received.

Online Advertising

We use third-party marketing or advertising companies to run marketing campaigns for us based on how you and other people use our site and any information that we track. There are a number of ways you may choose to opt out of third-party ad networks, but even if you do, you may still see ads for us depending on the other websites you are viewing.

International Transfers

Our site is maintained in Canada. The information we collect from you through our services will be transferred to, stored at, and processed in Canada. This includes processing by us or any third party service companies described in this policy. If you are not living in Canada, you explicitly consent and agree to such transfer, storing and/or processing of your information outside the country in which you are located. You understand that data stored in Canada may be subject to lawful requests by the courts or law enforcement authorities in Canada. Canada may not have data protection laws that are as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your information will always be in accordance with our privacy policy at do+dare.

Your Privacy Rights

If you at any time would like to request your information from us, please email hello@doanddare.co to obtain an accessible file. At that time you will be required to prove your identity in order for us to comply with your request. You are also free to object to processing of information. We will discontinue using your information, but if we need the information in order to fulfill your order (for example, your address for mailing purposes) we will no longer be able to fulfill your order.

Children’s Privacy

Our do+dare site is not targeted to children under 16 years of age and we do not knowingly collect information from children under 16. If we discover that we have inadvertently collected information from a child under 16, we will promptly delete that information from our systems.

External Links

Our site may contain links to other websites and services. If you follow a link to another website or service, your visit there will be subject to and governed by the terms and policies of that website or service. do+dare is not responsible for the privacy practices of other sites and services.

Security

We have implemented technical and organizational measures, appropriate to the risk, to protect your information against accidental or unlawful destruction, loss or alteration and unauthorized disclosure or access. For example, we limit internal access to our servers and have physical, electronic, and administrative safeguards in place that are designed to protect your information. However, the transmission of information via the Internet is not completely secure, and we cannot guarantee the security of information transmitted through our site.

Data Retention

We retain your information, if provided by you through our site, for as long as your inquiry is active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you remain on our marketing list. We also may retain your information for a longer period of time on the basis of our legitimate interests in providing our services to you or as necessary to comply with our tax and legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your information, we may continue to retain and use aggregated or anonymous data previously collected so that it can no longer be used for personal identification and/or anonymize or aggregate your information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Changes to this Policy

This privacy policy was last updated as of the “Last updated” stamp above. do+dare may modify this privacy policy at any time and will post any updates to our site.