FAQ

You’ve got questions, we’ve got answers.

If you’re looking for more information about do+dare products and policies, you’ve come to the right place! Read through the answers to frequently asked questions. If you can’t find what you need on this page, be sure to drop us a line.


Where do you ship?

do+dare is proud to ship anywhere in the world. Shipping prices vary depending on your location.

How is the shipping price calculated?

The shipping price is calculated by the courier and is based on your mailing address.

When will my garment be ready to ship?

We know you’re anxious to get your hands on your purchase, so we always work as quickly as we can. After you place an order, your garment is typically printed and shipped by the end of the next business day.

How do I track my order?

You will receive a tracking number when your order ships. You can check the status of your order by logging into your do+dare account.

What does “1% for the Planet” mean?

Our goal is to make you happy while keeping mother nature happy, too! As a 1% for the Planet brand, we donate 1% of our sales to certified environmental non-profits that are working to protect our planet.

Where are your garments manufactured?

To keep our products as eco-friendly as possible, we work with local manufacturers in Toronto, Canada. All our garments are made within 50 kilometres of our printing facility.

What materials are your garments made of?

Our garments are made of 95% bamboo and 5% spandex. Bamboo is a soft, eco-friendly material that is moisture wicking, has natural antibacterial properties and is resistant to UV rays.

How does my design get onto the garment?

We use a high-quality direct-to-garment printer that prints right on the garment as if it were a piece of paper. Inkjets pass back and forth over the garment and lay down colour to bring your design to life.

Can I really print anywhere on the garment?

Just about! The design possibilities are (almost) endless. You can print on the outside or inside of the back or front of the garment, but your design can’t wrap around the sides. Design guides will appear when crafting your undies to help you place your art for that perfect look.

How does the designer work?

The designer is easy peasy – just follow the on-screen prompts, try selecting some options, and you’ll get the hang of it in no time. If you’re having technical difficulties, don’t hesitate to connect with our customer support team.

What type of mobile device do I need in order to use the designer?

The designer is mobile-optimized and works on any modern smartphone. You’ll run into some trouble if you’re still using a flip phone, though!

How do I know if I’ve selected the right size?

Follow the sizing charts below to select your size.

Boxer briefs fit

S30-32″ / 76-82 cm
M33-35″ / 84-89 cm
L36-38″ / 91-97 cm
XL39-42″ / 99-107 cm
Inseam: 5″ / 125 mm

Cheeky and boyshorts fit

WaistHipUS Sizing
S26-27″ / 66-68.5 cm36.5-37.5″ / 92.5-95 cm4-6
M28-29″ / 71-73.5 cm38.5-39.5″ / 98-100 cm8-10
L30.5-32″ / 77.5-81 cm41-42.5″ / 104-108 cm12-14
XL34-36″ / 86.5-91.5 cm44.5-46.5″ / 113-118 cm16-18
How do I properly measure my waist and hip?

Waist measurement: You can find your natural waist by bending to one side and finding the natural indentation in your torso. Keeping the measuring tape parallel with the floor, measure around the waistline. Leave a space the width of one finger between your body and the measuring tape to ensure a more comfortable fit.

Hip measurement: Stand on a level surface with your feet together. Keeping the measuring tape parallel with the floor, measure around the fullest part of your hips and bottom (approximately 7″-9″ below your natural waistline).